Garuda Indonesia Manila Office +1-888-839-0502

Garuda Indonesia Manila Office situated in Makati City, is an effective and accessible facility for air passengers who fly on Indonesia's flagship airline. Placed centrally within the Manila business area, Garuda Indonesia Office offers diverse services to accommodate passengers every step of their trip. Whether reserving a new flight or rescheduling an old one, the ticketing desk can help with reservations, cancellations, and fare information. Passengers can also check flight details, ask for special needs, and get assistance regarding bags, such as excess baggage and lost luggage. Although check-in is mostly done online or at the airport, the Manila office staff can provide advice to make it a seamless process. Real-time flight schedules can also be accessed, providing passengers with updates on flight schedules, delays, or schedule changes. For personalized assistance, the customer care team at the Garuda Indonesia Office is ready to address questions and provide assistance on loyalty program queries, travel warnings, and visa details. Business or leisure travel, the Manila office is dedicated to making your Garuda Indonesia experience smooth and hassle-free. Drop by or call the office within business hours for expert, polite, and dependable airline service. Garuda Indonesia Office is one of the major service hubs for passengers in the Philippines traveling with Indonesia's national carrier. Situated in Makati City, this office offers a complete range of passenger services such as ticketing, flight booking, and itinerary handling. Regardless of whether you're making a one-way flight or multi-city travel, the staff at the Garuda Indonesia Office provides professional assistance.

About Garuda Indonesia

Garuda Indonesia is the national airline of Indonesia and a prominent full-service carrier in Southeast Asia. Known for its excellent onboard service and connectivity, Garuda Indonesia serves both domestic and international routes, including flights from Manila to various destinations via Jakarta and other hubs.

The Garuda Indonesia Office acts as a customer support hub for travelers flying from the Philippines or managing itineraries involving Indonesia and beyond.

Garuda Indonesia Office  Manila Address

Passengers residing in or around Manila can visit the Garuda Indonesia office for in-person support. Below is the official location:

Garuda Indonesia Office
Unit 202, 2/F Antel 2000 Corporate Center,
121 Valero Street, Salcedo Village,
Makati City, Metro Manila, Philippines

This convenient location in the heart of Makati City makes it easily accessible for business and leisure travelers.

Operating Hours

The Garuda Indonesia Office operates during standard business hours on weekdays:

  • Monday to Friday: 9:00 AM – 5:00 PM

  • Closed on weekends and public holidays

It is advisable to call ahead or email to confirm availability, especially during peak travel seasons or holidays.

Services Offered at Garuda Indonesia Office Manila

The Garuda Indonesia Office provides a wide range of customer services tailored to meet the needs of both individual and corporate travelers. These include:

1. Flight Bookings and Reservations

Passengers can book new tickets, request special fares, and make group travel arrangements directly through the Manila office.

2. Flight Rescheduling and Cancellations

If you need to change or cancel your booking, the office can process your request and inform you of applicable policies and fees.

3. Ticket Reconfirmation

Travelers can reconfirm flight details, especially for international journeys, to avoid last-minute complications.

4. Baggage Assistance

Information on baggage allowance, excess luggage, and special baggage (e.g., sports equipment, musical instruments) is readily available at the Manila office.

5. Special Assistance Services

Passengers requiring medical support, wheelchair access, or unaccompanied minor services can make arrangements through the Manila office.

6. Frequent Flyer Program (GarudaMiles)

Passengers enrolled in GarudaMiles can inquire about mileage points, status upgrades, and redemptions at the Manila office.

7. Visa and Travel Advisory Information

The office provides basic guidance on entry requirements for destinations served by Garuda Indonesia.

Why Visit the Garuda Indonesia Office Manila ?

While online services are available, visiting the Garuda Indonesia Office offers several advantages:

  • Personalized Support: Direct face-to-face assistance from trained airline representatives.

  • Faster Resolutions: Complex issues like refunds, documentation, or special requests can often be resolved more quickly in person.

  • Peace of Mind: For first-time travelers or those with complicated itineraries, the office offers a reliable channel for clarifying doubts and confirming details.

Popular Routes from Manila via Garuda Indonesia

While Garuda Indonesia does not currently operate direct flights from Manila to Jakarta daily, passengers can book connecting routes through regional partners. Common travel paths include:

  • Manila to Jakarta (via Singapore or Kuala Lumpur)

  • Manila to Bali (Denpasar) via Jakarta

  • Manila to other Indonesian cities through the main hub in Jakarta

The Garuda Indonesia Office can help you find the most efficient connections and ensure all travel documents are in order.

Conclusion

The Garuda Indonesia Office is a key resource for travelers in the Philippines planning trips to Indonesia or other international destinations. With a central location in Makati, helpful staff, and a wide range of services, this office ensures a smooth travel experience from start to finish.

Whether you're booking a flight, seeking assistance with baggage, or looking for expert travel advice, the Garuda Indonesia Office is here to help. For the most efficient support, contact them during business hours or visit the office in person.

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