Why Is My Amazon Prime Not Working on TV and Mobile

What if you are watching a web series and suddenly your Amazon Prime stops working? Some Amazon Prime Video to watch your favorite shows or movies is the perfect way to chill out. But when Prime Video does not work on the TV or computer, it’s super annoying, especially when you’ve had a subscription for it.

Whether it is endless issues such as buffering, login issues, or playback interruptions, these problems can affect your streaming style. Luckily, most issues with Prime Video are not rocket science to fix. This article is your guide to troubleshooting Prime Video's problems and causes, and much more easily so you can get back to your binge-watching bliss without missing a beat. Without any ado, let’s get started. 

Streaming issues on Prime Video

When we watch something on the Prime video, we are never aware that issues might be playing at the backend, and finding the solution for it takes a lot of time. Most when we have certain issues, we get annoyed and suddenly stop working. Some problems streaming with Amazon Prime Video are majorly related to the internet or its network connectivity. To stream from Amazon, your device needs to be able to sustain a 3.0 Mbps for standard content, a 5.0 Mbps connection for high content, and 25 Mbps for 4K streaming. Here are some tips for fixing streaming issues on Amazon Prime Video: 

1. Verify your internet connection speed on your phone, tablet, or computer. 

2. If your streaming device isn't connected to the internet or it has a slow connection, try moving the device or your wireless networking to establish a better connection. 

3. If other devices are using a lot of bandwidth on your network, temporarily disable them. 

4.  Try switching to a wired Ethernet connection.

General Amazon Prime Troubleshooting Tips

Many of the issues related to streaming video with your Amazon Prime membership stem from poor internet connectivity, problems with your streaming device, or issues with the Prime Video app. To address all these at once, several troubleshooting tips may assist you. Most problems with Amazon Prime Video can be resolved by following these basic troubleshooting steps, but an error code can help you quickly identify the actual source of the issue. 

• Restart your streaming device.

• Restart your home network devices. 

• Enhance your wireless connection if possible. 

• Change from a wireless to a wired network connection. 

• Update your Prime Video app. 

• Ensure your streaming device is fully updated by Amazon. 

• Update your streaming device if there are problems. 

• Uninstall and Reinstall the Prime Video App

• Check HDMI Cable Connection

Closure

The mentioned above are the reasons for why Amazon Prime not working. If your Prime Video doesn’t work, just try these methods one by one to identify the questions and fix them. You can approach us in a fun way!